If a release distributed through Ditto uses your artist name or an AI replica of your voice without your permission, it's worth confirming what has happened before you submit a claim.
If a release by another artist with the same name has appeared on your profile, this is usually a mapping error rather than impersonation. Releases from two artists sharing a name can sometimes land on the same artist profile, and the platform can separate them without a formal claim.
You can contact our support team about mapping issues or use Spotify's guide to content mismatches.
If you believe the release is genuinely impersonating you, using your name, image, or a cloned version of your voice, we recommend contacting the artist directly first to seek an amicable resolution.
If this is not possible, you should submit an official impersonation claim to the platforms where the content has been uploaded.
Where to submit an impersonation claim
Submit your claim to a platform directly through the following links:
Spotify: https://support.spotify.com/report-content/
Apple Music: https://www.apple.com/legal/contact/copyright-infringement.html
YouTube Music: https://support.google.com/youtube/answer/2801947
Beatport: https://support.beatport.com/hc/en-us/articles/4412316230036-Violation-of-Intellectual-Property-Rights
Deezer: dmca@deezer.com
You only need to file a claim with one platform. Once a store notifies us of a claim, we will begin our impersonation claim process across all platforms.
What happens after you submit a claim
The platform will review the case, remove the content from its own service, and notify Ditto as the distributor. We will then contact the artist involved and give them the following deadline to provide proof that they hold the rights to the release:
5 working days for claims received from Spotify or Apple Music
2 working days for claims received from other platforms
If the artist does not respond by the deadline, or confirms they do not hold the rights, we will remove the release from all platforms.
If the artist provides documentation or evidence, we forward it to the platform, who then decide whether it is sufficient for the content to be reinstated.
Please keep in mind that some platforms, including Spotify, may keep content unavailable until you and the artist reach an agreement, even where evidence of rights has been provided.
We cannot intervene more directly in these types of disputes. As a distributor, we must remain impartial and follow the procedures established by the platforms to ensure a fair resolution for both parties.