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It's important to renew your Ditto Music subscription each year.  If you do not have an active Ditto Music subscription you will not be able to wit...

You can change your password by heading to the account dropdown menu in the top right corner of your dashboard. Click ‘Change Password’ and follow the instr...

If you forget your password and need to change it, just click the 'Forgot your password?' link on our Login Page. You will then be emailed wi...

You can view your order history by heading to the ‘My Profile’ dropdown menu in the top right corner of your dashboard and clicking Order History.  You ...

If you are based in the UK, USA, EU or Australia, your local currency will be displayed for transactions. If you are based elsewhere in the world, your stan...

We try to respond to all queries within 24 - 48 hours, or sooner if possible.

You can find your renewal date by selecting ‘Account Overview’ from the dropdown menu in the top right corner of your dashboard.  Your renewal date is l...

We will only suspend or ban an account if we have no other option. The most common reason for account suspension is abnormal streaming activity. When ab...