It's important to renew your Ditto Music subscription each year. If you do not have an active Ditto Music subscription you will not be able to wit...
Tue, 2 Feb, 2021 at 4:29 PM
You can change your password by heading to the account dropdown menu in the top right corner of your dashboard. Click ‘Change Password’ and follow the instr...
Tue, 2 Feb, 2021 at 5:00 PM
If you forget your password and need to change it, just click the 'Forgot your password?' link on our Login Page. You will then be emailed wi...
Tue, 2 Feb, 2021 at 5:04 PM
You can view your order history by heading to the ‘My Profile’ dropdown menu in the top right corner of your dashboard and clicking Order History. You ...
Tue, 2 Feb, 2021 at 5:14 PM
If you are based in the UK, USA, EU or Australia, your local currency will be displayed for transactions. If you are based elsewhere in the world, your stan...
Tue, 2 Feb, 2021 at 5:18 PM
We try to respond to all queries within 24 - 48 hours, or sooner if possible.
Tue, 2 Feb, 2021 at 5:19 PM
You can find your renewal date by selecting ‘Account Overview’ from the dropdown menu in the top right corner of your dashboard. Your renewal date is l...
Tue, 2 Feb, 2021 at 5:20 PM
We will only suspend or ban an account if we have no other option. The most common reason for account suspension is abnormal streaming activity. When ab...
Tue, 7 Jul, 2020 at 2:43 PM