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Frequently Asked Questions

  • Do you work with music videos?
    Yes we do. You can set up a Vevo channel and upload a music video to be distributed to the platform.
  • How do I remove my release from stores?
    You can take down your music from stores at any time. If you'd like to take down your release, you can do this via your dashboard. Simply go to the re...
  • Can I edit my release after it's been confirmed?
    If you need to edit your release you can do so for free until it has been quality checked and sent to stores by Ditto. If we see a mistake or problem with t...
  • Do I need to renew my subscription?
    Your releases are at risk of being taken down if you do not keep up with your subscription payment. However due to the amount of releases we process, your r...
  • Will you promote my music?
    Our distribution service does not include promotion. Promotional services are sold as separate packages and are subject to approval.
  • How do I move my music from another distributor to Ditto?
    The process of moving your music to Ditto from another distributor is simple, but it’s important you follow these steps very carefully to make sure you don’...
  • Why do I need to confirm my identity to receive royalties?
    We need to confirm your identity before sending royalty payments in order to prevent fraudulent activity.   Our one-time identity check only takes a few m...
  • What is a Ditto SmartLink?
    Ditto SmartLinks offer an easy way to share your music online and you'll get one free every time you release new music through Ditto Music. Your Di...