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Frequently Asked Questions

  • Do you work with music videos?
    Yes we do. You can set up a Vevo channel and upload music videos to the platform directly from your Ditto Music account.  Just head to the Videos sectio...
  • How do I remove my release from stores?
    You can remove your music from stores at any time. If you'd like to take down your release, you can do this via your account dashboard.  Simply scr...
  • Can I edit my release after it's been confirmed?
    If you need to make an edit after the release has been sent to stores you will need to make a note of your original ISRC and UPC codes, take your music down...
  • Do I need to renew my subscription?
    It's important to renew your Ditto Music subscription each year. If you do not have an active Ditto Music subscription you will not be able to withdraw...
  • Will you promote my music?
    Our music distribution service does not include promotion.  Promotional services are sold as separate packages. You can learn more about our Promo Campa...
  • How do I move my music from another distributor to Ditto?
    The process of moving your music to Ditto from another distributor is simple, but it’s important you follow these steps very carefully to make sure you don’...
  • Why do I need to confirm my identity to receive royalties?
    We need to confirm your identity before sending royalty payments in order to prevent fraudulent activity.   Our one-time identity check only takes a few m...
  • What is a Ditto SmartLink?
    Ditto SmartLinks offer an easy way to share your music online and you'll get one free every time you release new music through Ditto Music. Your Di...
  • What payment methods does Ditto accept?
    Ditto accepts all major credit and debit cards as well as PayPal and Apple Pay.