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How to verify a royalty split from a new device

We ask you to verify royalty splits added from a device or location we don't recognise, so nobody with access to your login can make changes without your approval.

It's a quick check, and it only takes one click.


How do I verify a royalty split?

If your collaborator's split shows Verification required, until you verify, the split earns nothing. We'll email you to verify the split. Here's how it works.

  1. Open the email in the inbox of the account that added the split.
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  2. Click the verification link.
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  3. That's it! The split activates, or is sent on to your collaborator if it's still waiting for them to accept.

The same check applies when you copy splits from a device we don't recognise.

I didn't get the royalty split verification email

Please check your spam folder first. If it's not there, click Resend verification email on the collaborator's row. You can resend once every 5 minutes, up to 3 times an hour.

I've received a verification email for a royalty split I didn't add

Don't click the link. Change your password to secure your account and get in touch with our support team.

You can log into your account and remove the split by clicking the bin icon next to the collaborator you don't recognise, then click Save Splits, and their percentage goes straight back to you.

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